Veterinary Receptionist
Company: Oronoque Animal Hospital
Location: Stratford
Posted on: February 18, 2021
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Job Description:
Veterinary Receptionist Hardworking, friendly, proactive, team
player wanted! A well-established and high-quality general practice
is looking for a front desk receptionist to join our team. We are a
high quality, multi-doctor, full service hospital. Our hospital
boasts an enjoyable environment with great leadership and excellent
support staff. This is a full-time position, we have a flexible
schedule however; rotating Saturday shifts will be required.
Responsibilities and Tasks: Our clients are our reason for being
and they deserve the very best in customer service. Our
receptionists/client care specialists are responsible for meeting
the needs of our customers while performing all the functions
necessary for the rest of our team to deliver outstanding care to
the family pets entrusted to us. Sample Core Responsibilities
Include: -Schedules and confirms patient appointments-Answers
phones, directs clients appropriately and delivers messages
accurately-Obtain all pertinent patient information from owners or
referring physicians-Inputs patient demographics into our
electronic records database and files paper records -Process
payments for services, surgeries, etc. -Multi-task: Answer phones,
make appointments, prepare prescriptions, process payments
simultaneously. Required Capabilities and Experience: -Manages
multiple tasks at one time. Demonstrates a systematic approach in
carrying out assignments. Demonstrates a strong ability to
identify, analyze and solve problems. Translates problems into
practical solutions. -Reads, writes and speaks fluent English,
using appropriate grammar, style and vocabulary. Demonstrates
exceptionally strong written and verbal communication skills.
Consistently ensures the team provides the client with attentive,
courteous and informative service. Accurately and consistently
follows instructions and can provide clear directions to clients.
-Shows willingness and aptitude to take appropriate steps in
finding solutions to problems; presents options and ideas to
enhance current processes or procedures. Takes on additional
responsibility when both big and small tasks need to be done.
-Exhibits honest, discretion, and sound judgment. Willing to work
with others, collaborating and compromising where necessary;
promptly share relevant information with others and is open to
changing situations and opportunities. Able and willing to perform
tasks and duties without supervision as appropriate. -Maintains a
positive "can do" outlook, and maintains composure and friendly
demeanor while dealing with stressful situations. Ability to work
at a computer for long periods of time. Ability to add, subtract,
multiply and divide and to compute rate, ratio and percent; ability
to convert units of measurement. -Ability to be confident around
pets (i.e., dogs, cats, birds)-Must be at least 18 years old to
perform duties involving radiography (x-ray) and exposure to
radioactive substances. Experience, Education, and/or Training:
-High School Diploma or equivalent with college course work or
college degree a definite plus-Two years or more receptionist
experience, those with Veterinary experience will be considered
first. -Proficient with medical records software, experience with
Cornerstone a plus. Job Type: Full-time Experience: Veterinary
Reception: 1 year (Required) Cornerstone Veterinary Software: 1
year (Required) Veterinary Software: 1 year (Required) Payment
Processing: 3 years (Required) Accounts Payable: 3 years (Required)
Accounts Receivable: 3 years (Required) Answering Phones: 3 years
(Required) Appointment Scheduling: 3 years (Required) Receptionist:
3 years (Required) Preparing Medications: 1 year (Required) Filing:
3 years (Required) Client Services: 3 years (Required) Education:
High school or equivalent (Required)
Keywords: Oronoque Animal Hospital, Stratford , Veterinary Receptionist, Administration, Clerical , Stratford, Connecticut
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