Operations Service Manager
Company: Burlington Stores
Location: Stratford
Posted on: January 23, 2023
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Job Description:
LOCATION 800 Barnum Ave Cutoff Stratford CT US 06614OverviewAre
you a proven leader with a strong drive to succeed?Do you work well
in a process-driven environment where organization and efficiency
are critical to success?Are you an expert multitasker who would
thrive in a high-energy environment?If so, then this might be the
right opportunity for you!As an Operations Service Manager at
Burlington, one of the largest off-price retailers in the country,
you'll be one of leaders of the store team, participating in
managing the overall operations of the store.You will serve as a
role model for store associates, demonstrating and reinforcing the
company's Core Values, developing trust and respect among peers and
staff, building strong teams and partnerships, and driving business
results. You'll coach, train and develop a team of Cashiers and
Customer Service Supervisors while also overseeing business
operations to ensure our associates are delivering excellence
customer service and the highest degree of
professionalism.Responsibilities:Manages the Customer Service and
Cashier teams, driving compliance to company policies and
standards, safekeeping of company funds and property, asset
protection, sales, and record keeping procedures.Provides guidance
to the Customer Service Supervisors to ensure they are meeting
customer service expectations and there is smooth customer flow at
the registers.Manages the overall execution of operations and
receiving SOPS, including the continuous flow process.Monitors the
receiving process, transfers, debits, damages, and charge-backs and
partners with the Receiving Supervisor to maintain the accuracy of
inventory.Supports the Store Manager and others in areas including
but not limited to staffing, sourcing, interviewing, training, and
succession planning.Assist in the management of other store
operations areas as needed.Candidates must have 3+ years of Retail
Management or Store Operations experience at an Off Price, Big Box,
Specialty or medium to large-sized, multi-unit retail organization
and be able to work a flexible schedule; including early mornings,
nights, weekends, holidaysand required travel, as needed.
Candidates must also be able to lift and move boxes weighing up to
40 lbs. and should be comfortable utilizing scheduling and
reporting computer software.If you want to work at a fast-growing
company with a proven track record of promoting from within are
excited to deliver great merchandise values to customers every day;
take pride and ownership in helping drive positive results for a
team; are committed to treating colleagues and customers with
respect; are an ambassador in cultivating an inclusive workplace
that values diversity; want to participate in initiatives that
positively impact the world around you;Come join our team. You're
going to like it here! You will enjoy a competitive wage, flexible
hours, and an associate discount. Burlington's benefits package
includes medical, dental and vision coverage including life and
disability insurance. Full time associates are also eligible for
paid time off, paid holidays and a 401(k) plan.We are a rapidly
growing brand, and provide a variety of training and development
opportunities so our associates can grow with us. Our store teams
work hard and have fun together! Burlington associates make a
difference in the lives of customers, colleagues, and the
communities where we live and work every day. Burlington Stores,
Inc. is an equal opportunity employer committed to workplace
diversity.
Posting Number 58Location US-CT-StratfordAddress 800 Barnum Ave
CutoffZip Code 06614Workplace Type On-SitePosition Type Regular
Full-TimePosted Date 3 months ago (10/11/2022 9:14 AM)Career Site
Category Store ManagementPosition Category Store
ManagementEvergreen Yes
Keywords: Burlington Stores, Stratford , Operations Service Manager, Executive , Stratford, Connecticut
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