Outreach Ambassador - Healthcare Sales
Company: BoldAge PACE
Location: Belford
Posted on: March 1, 2026
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Job Description:
Join BoldAge PACE and Make a Difference! Why work with us? A
People First Environment: We make what is important to those we
serve important to us. Make an Impact: Enhance the quality of life
for seniors. Professional Growth : Access to training and career
development. Competitive Compensation: Medical/Dental Generous Paid
Time Off 401K with Match* Life Insurance Tuition Reimbursement
Flexible Spending Account Employee Assistance Program BE PART OF
OUR MISSION! Are you passionate about helping older adults live
meaningful, independent lives at home with grace and dignity?
BoldAge PACE is an all-inclusive program of care, personalized to
meet the individual health and well-being needs of our
participants. Our approach is simple: We listen to our participants
and their caregivers to truly understand their needs and desires.
Outreach Ambassador - Healthcare Sales JOB SUMMARY Under the
direction of the Director of Outreach and Engagement (OED), the
BoldAge PACE Ambassador is responsible for driving program growth
through strategic outreach, relationship development, and
high-quality prospect engagement. This position serves as the front
line of the Outreach & Engagement team, identifying, qualifying,
and converting prospective participants into enrollments while
educating the community about the PACE model of care. Ambassadors
represent BoldAge with professionalism and purpose, embodying our
values of People First, Seek to Understand, Exceed Expectations, Do
the Right Thing, and Be Bold. They build trust with referral
partners, healthcare providers, and community organizations,
positioning BoldAge PACE as the premier solution for older adults
who wish to remain safely and independently in their homes.
Develops and cultivates the PACE organization’s network of
business, healthcare, and community relationships by: Developing a
deliberate and organized approach to identifying and engaging with
referral partners within the community Actively participating in
community groups Presenting at community events about PACE and care
of older adults Cultivating and maintaining positive and
constructive relationships with healthcare providers, senior
service providers and other referral sources Establishing positive
relationships with potential participants, their families, and
caregivers Responding timely to all inquiries and commitments
Evaluating and learning about the needs of the community,
especially older adults, and their families, and incorporating
learned information into community outreach Facilitating the
assessment and eligibility determination processes by identifying
quality referrals and collaborating with other enrollment staff and
the interdisciplinary team. ESSESNTIAL DUTIES AND RESPONSIBILITIES
: Develop and execute a strategic outreach plan aligned with the
department’s annual and site-specific growth goals. Identify,
qualify, and cultivate high-quality referrals from healthcare
providers, community organizations, and senior service networks.
Conduct consultative conversations with prospects and caregivers to
understand their needs and align those needs to PACE services.
Maintain timely and accurate documentation of all outreaches ,
referrals, and prospect activities in the CRM. Build and maintain
strong relationships with referral partners, ensuring regular
communication and follow-up. Represent BoldAge PACE at community
events, educational presentations, and networking opportunities to
increase awareness of the PACE model. Use knowledge of service area
demographics, market data, and referral trends to guide outreach
priorities and strategies. Collaborate with Engagement Navigators,
Benefits Specialists, Level of Care Assessors, and site
Interdisciplinary Team (IDT) members to ensure seamless transitions
from referral to enrollment. Meet or exceed individual goals for
referral generation, enrollments, and outreach activities. Apply a
person-centered, inclusive approach to all outreach interactions,
optimizing every encounter with prospective participants and
referral partners. Participate in team meetings, continuing
education, and professional development to maintain knowledge of
PACE principles, policies, and compliance standards. Maintain
confidentiality, uphold all OSHA and infection control protocols,
and contribute to a safe and positive work environment. Support
organizational Quality Improvement initiatives and represent
BoldAge with integrity in all internal and external interactions.
Perform other duties as assigned to support organizational goals
and PACE operations. EXPERIENCE AND EDUCATION High school diploma
required; Bachelor’s degree in Marketing, Communications, Business,
Healthcare Administration, or Human Services preferred. Minimum of
3 years in community outreach, relationship-based sales, or
business development — ideally in healthcare, aging services, or
nonprofit settings. Proven ability to meet or exceed sales,
referral, or outreach goals. Knowledge of PACE, Medicare/Medicaid
eligibility, and local senior service systems preferred.
Proficiency in CRM systems and Microsoft Office Suite. Strong
written, verbal, and public speaking skills . 1 year experience
working with the frail and elderly population, if this is not
present training will be provided. LANGUAGE SKILLS (PREFERRED –
MIDDLESEX COUNTY, NJ) Must have experience working with underserved
and historically underrepresented communities, with demonstrated
experience serving Spanish-speaking communities. English fluency
required (verbal and written) Spanish fluency strongly preferred
Multilingual candidates are strongly encouraged to apply
PRE-EMPLOYMENT REQUIREMENTS: Must have reliable transportation, a
valid driver's license, and the minimum state required liability
auto insurance. Be medically cleared for communicable diseases and
have all immunizations up to date before engaging in direct
participant contact. Pass a comprehensive criminal background check
that may include, but is not limited to, federal and state
Medicare/Medicaid exclusion lists, criminal history, education
verification, license verification, reference check, and drug
screen. BoldAge PACE provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. * Match begins after one year of
employment Monday - Friday Full-time Days Full-time
Keywords: BoldAge PACE, Stratford , Outreach Ambassador - Healthcare Sales, Healthcare , Belford, Connecticut
