General Manager

Company: Goodwin Recruiting
Location: New York City
Posted on: February 18, 2026

Job Description:

Job Description Job Description This is a hands-on leadership role overseeing a high-volume, guest-driven experiential concept. The General Manager will be responsible for driving operational excellence, guest satisfaction, and team engagement in a fast-paced, sensory-forward environment that blends hospitality and entertainment. General Manager Benefits and Compensation Base salary range: $130,000 – $150,000 Performance-based bonus eligibility Comprehensive benefits package (medical, dental, vision) Paid time off and holidays General Manager Requirements & Qualifications Current single-unit General Manager experience in a high-volume restaurants or experience based concepts Proven ability to lead large teams in fast-paced, guest-facing environments Strong operational acumen across labor management, scheduling, and floor execution Actively employed and currently leading a location General Manager Must Haves Hands-on leadership style with the ability to roll up sleeves during peak volume Deep hospitality mindset with strong guest-recovery instincts Comfort managing high guest counts, wait times, and experiential flow Ability to motivate, coach, and hold teams accountable in real time General Manager Preferred Background & Skills Exposure to entertainment, attractions, or experiential hospitality concepts Experience managing non-traditional service environments (ticketed entry, timed experiences, crowd flow) Strong communication skills with both frontline teams and senior leadership Passion for guest experience, team culture, and operational consistency

Keywords: Goodwin Recruiting, Stratford , General Manager, Hospitality & Tourism , New York City, Connecticut