Pharmacist
Company: Walgreens
Location: Stratford
Posted on: January 12, 2021
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Job Description:
Job DescriptionJob ObjectivesProvides pharmacy consulting
services to customers regarding the effective usage of medications,
awareness with drug interactions and offering preventive healthcare
services such as immunizations. Responsible for ensuring the proper
compounding, dispensation, review and verification of prescribed
medications within regulatory guidelines, company policies and
procedures. Supports the efficient workflow of the pharmacy and
assists the pharmacy manager in identifying ways to optimize
pharmacy financials, inventory management and enhance customer
experience. Job Responsibilities/TasksCustomer ExperienceEngages
customers and patients by greeting them and offering assistance
with products and services. Resolves customer issues in a timely
manner and answers questions to ensure a positive customer
experience.Models and shares customer service best practices with
all team members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).Develops strong relationships with most valuable
customers by anticipating customer needs and proactively offering
services. Supports efforts on enhancing customer experience by
increasing focus on healthcare services (e.g. patient consultation,
medication management, drug therapy reviews, and perform retail,
clinical, or wellness services such as immunizations, flu shots,
and diabetes awareness) thereby promoting the shift of the pharmacy
role from transactional to interpersonal.Participates and assists
in community events as requested by Store Manager, Healthcare
Supervisor, District Manager or Pharmacy Manager.OperationsCounsels
patients and answers their questions regarding usage of medicine,
side effects, interactions, contraindications, patient information
privacy, generics, less expensive medicines, over-the-counter
products, and refers to medical provider as needed to ensure
medication is taken correctly, health needs addressed, and
satisfaction with service.Performs pharmacist tasks including
compounding, drug therapy reviews, verification, and medication
management. Reviews, interprets and accurately dispenses prescribed
medications when necessitated by workload.Ensures the pharmacy
operates in accordance to regulations, company policies and
standards. Assists pharmacy manager with establishing procedures
that promotes the efficient workflow of the pharmacy including
assigning roles, coordinating activities and soliciting employee
suggestions. Responsible for the opening and closing of the
pharmacy and shift change duties.Ensures the use of all elements of
the Good Faith Dispensing policy in conjunction with state and
federal controlled substance laws when filling prescriptions. The
Product Review/Retail Fill Process Pharmacist has the ultimate
responsibility for ensuring that the elements of Good Faith are
present.Maintains current knowledge of information technology
associated with pharmacy systems such as Intercom Plus, registers,
automation, StoreNET to provide support to customers as well as
pharmacy staff. Proposes and implements enhancements to pharmacy
systems to further promote productivity.Ensures the accurate
processing of insurance claims to resolve customer issues and
prevent payment rejections. Follows-up with insurance companies as
well as medical providers and participates in 3rd party
audit.Follows-up with medical providers--- offices to clarify
prescribed medications, dosages, refills, interactions and
allergies to suggest alternative medications, and answer medical
provider questions.Performs retail, clinical, and wellness services
such as immunizations, flu shots, diabetes awareness and other
preventive healthcare services.Assists and supports the pharmacy
manager in analyzing performance data including pharmacy financial,
customer service, and implementation of procedures for pharmacy
asset protection and inventory management. Reviews KPI---s with
Pharmacy Manager, Store Manager, and Healthcare Supervisor.Develops
and maintains good relationships with local medical community
including physicians, nurses, and other health care providers.
Participates in community outreach activities to promote the
pharmacy business and further enhance growth opportunities.Partners
with Central Pharmacy Operations for customer registration, 3rd
party reviews, and assists with resolving customer issues to
support the Well Experience locations. In virtual environments,
conducts virtual product review by following specific company
procedures and guidelines (e.g. using specific photographs taken by
the technicians sent electronically during the F4 process and
reduce transactional tasks).People & Performance ManagementAssists
the Pharmacy Manager with staff hiring and training. Reinforces the
direction of Pharmacy Manager in staff performance by coaching, and
providing constructive feedback, monitoring customer service, and
fostering employee development.Promotes teamwork and motivates team
members by establishing expectations, monitors and recognizes
progress, and fosters a shared vision.Training & Personal
DevelopmentMaintains current knowledge and skills related to
pharmacy and healthcare by reading pharmacy related journals,
company publications, and communications. Maintains awareness of
developments in retail and management and pursues best practices
that would enhance performance.Obtains necessary certifications,
education credits and training such as People Plus Learning modules
as required by the Company.Seeks professional development by
monitoring one---s performance, solicits for constructive feedback,
and leverages pharmacy manager and store manager as mentor and
coach.CommunicationsSupports the Pharmacy Manager and Store Manager
by communicating relevant corporate health and wellness services or
strategy information to pharmacy staff.Walgreens, one of the
nation's largest drugstore chains, is included in the Retail
Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first
global pharmacy-led, health and wellbeing enterprise. More than 10
million customers interact with Walgreens each day in communities
across America, using the most convenient, multichannel access to
consumer goods and services and trusted, cost-effective pharmacy,
health and wellness services and advice. Walgreens operates 8,175
drugstores with a presence in all 50 states, the District of
Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens
omnichannel business includes Walgreens.com. Approximately 400
Walgreens stores offer Healthcare Clinic or other provider retail
clinic services.As the neighborhood drugstore and retailer, our
goal is to make health and happiness simpler, easier and within
reach. And we remain a trusted wellness provider offering
convenient access to important health services, such as
immunizations and an array of pharmacy services that can help
patients improve their health. To our team members, Walgreens
represents a unique opportunity to excel in their careers in a
welcoming and inclusive environment. We offer the chance to work in
a truly supportive environment, and be a part of a progressive
organization dedicated to the well-being of our customers, team
members and the communities we all call home.External Basic
QualificationsDo you have a Bachelor of Science in Pharmacy or
Pharmacist Degree from an accredited educational institution?Do
Current pharmacist licensure in the states within the district (or
willing to obtain in 1 year) for experienced hires or willing to
obtain license within 90 days of hire for recent graduates per
district guidelines?Do you have experience performing prescription
dispensing activities that demonstrate a strong working knowledge
of applicable state and federal controlled substance laws?Do you
have a certified Immunizer or willing to become an immunizer within
90 days of hire?Preferred QualificationsDo you have least 1 of year
of experience as a pharmacist in a retail setting including
prescription filling and verification, records and legal
compliance, pharmacy operations, pharmacy software and technology
systems and insurance?An Equal Opportunity Employer, including
disability/veterans.Employment TypeFull-timeJob
FunctionRetailShiftOvernightCampus Req?NoStore03359-STRATFORD CT
District780-STRATFORD CT Common Location1606 BARNUM
AVE,STRATFORD,CT,06614-05301-03359-S Full District Office
Address1606 BARNUM AVE,STRATFORD,CT,06614 Auto req ID: 484885BR
Keywords: Walgreens, Stratford , Pharmacist, Other , Stratford, Connecticut
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