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Customer Service Representative

Company: Aerotek
Location: Stratford
Posted on: May 3, 2021

Job Description:

Calling all Customer service professionals !!

Aerotek is looking for customer service representatives for one of our top clients located in Stratford Connecticut. This role will be with one of the leading retail healthcare organizations in the state. You will be learning from top customer service professionals in the industry as they teach and guide you on the ins and outs of the role. They all started in the same role as we promote from within, this way we can help organically grow and continue our culture we have had in place since 1931. In this role you are going to speaking with customers and acting as the first point of contact regarding any inquires or follow ups.

JOB DESCRIPTION:

- Customer Service, taking inbound calls from customers- first point of contact regarding inquires to get ramps, stair assistance, grab bars, etc

- Scheduling techs to go on site to install

- Documentation of sale and appointment set up

- Add appointments to calendar

- Help develop new processes

- Multitasking, detail oriented are must haves

- Can grow into office administrator

- Enter invoices that will go to the billing dept for insurance verification

Hours: 8:30am-5:00pm or 9:30am-6:00pm

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Stratford , Customer Service Representative, Other , Stratford, Connecticut

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