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Care Coordinator-Scheduler-Full time hours

Company: Companions & Homemakers Inc.
Location: Stratford
Posted on: November 18, 2021

Job Description:

COMPANIONS & HOMEMAKERS, INC. - Scheduler - Stratford, CTCare Coordinating DepartmentFull Time: Monday - Friday, 8:30a - 5:00p/6:00pOpportunity- -Stability- - Service: Join Connecticut's Biggest and Best Home Care TeamCompanions & Homemakers is looking for a full-time scheduler. Candidate must have a strong customer service background including handling a heavy telephone volume. This position is based out of our Stratford, CT location.What We Offer:

  • Immediate opening in a growing industry with CT's homecare leader
  • Medical 80%, Dental 50%, Life Insurance
  • 401-K benefits with company match.
  • Competitive wages, time off benefits, and recognitionWhat You'll Do:
    • Match caregivers from our large employee pool with clients in need of services
    • Follow up with clients by phone to ensure high levels of service are provided, escalating any concerns to your supervisor
    • Problem solve challenging client schedules
    • Monitor caregiver performance, escalating any concernsWhat is Required:
      • Must be comfortable making and taking calls in a busy environment
      • Must be customer-service oriented with excellent follow up skills
      • Must have a good phone demeanor and be able to enter information in our computer system as you talk with clients and caregivers
      • Must be high energy and be able to have straight forward and direct communication skills.CT DCP HCA #0000101

Keywords: Companions & Homemakers Inc., Stratford , Care Coordinator-Scheduler-Full time hours, Other , Stratford, Connecticut

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