Evening Customer Care Assistant-Stratford E15 1XA
Company: McDonald's UK
Posted on: August 6, 2022
As a Customer Care Assistant, think of yourself as the face of
your restaurant. In a nutshell, you'll deal with customers and make
sure everything runs as it should in the customer areas. Activities
include making children feel welcome, handing out balloons, looking
after customers' specific needs, keeping high standards of
cleanliness in the dining area and toilets and helping to create a
warm and welcoming atmosphere. It's your responsibility to
establish and maintain positive communication with customers at all
times and to keep the manager informed about customer
You may also take part in the planning and implementation of
children's parties, coffee mornings, children's competitions and
other special events organised by your restaurant.
As well as a competitive hourly rate, you can receive a wide range
of great rewards and benefits which can include:
* Free meal whilst working and Uniform
* Annual pay related performance reviews
* Employee Discount Card with discounts or cashback at hundreds of
* Private Health Care with AXA PPP and Dr @Hand after 3 years'
* Recognition and Service Awards
* Employee Assistance Programme
* Bonus Scheme
* Life Assurance after 1 year service
* Flexible Scheduling
* Opportunities for training, development and promotion
* 28 days holiday (pro rata for part time)
* Guaranteed Hours Contracts between 4-40 hours
Quite simply, you'll be working in our fast moving, high energy
environment and we're looking for a genuine smile plus an ability
to connect with customers and make them feel valued.
You'll need to be confident in approaching and dealing with diverse
groups of people. Friendly, courteous and helpful behaviour will
come naturally to you and you'll work well as part of a team.
Effective communication skills such as attentive listening,
face-to-face verbal communication and eye contact are a must.
You'll also need to understand the importance of maintaining high
standards of service as well as cleanliness. The ability to
maintain high energy levels whilst working both efficiently and
productively is essential. Finally, your appearance should be smart
Keywords: McDonald's UK, Stratford , Evening Customer Care Assistant-Stratford E15 1XA, Other , Stratford, Connecticut
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