Trauma Outpatient Access Representative
Company: Robert Half Office Team
Location: Stratford
Posted on: May 28, 2023
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Job Description:
Description You might be interested in this Customer Service
Representative position via Robert Half, if you like the idea of
working in a dynamic, rapidly changing medical call center. You
might be the articulate, highly skilled Customer Service
Representative we're looking for, if you love building solid
customer relationships. If you're looking for a long-term contract
/ contract / temporary position in Stratford, Connecticut, this
Customer Service Representative opportunity could be for you!
Your responsibilities in this role
Receive and place telephone calls
Through your success in the role, you will support business
development and client referral goals by actively cross-selling and
referring customers
Give exceptional customer service in a timely fashion
Receive and send written business correspondence Requirements -
Excellent customer service and office administrative skills
Experience performing extensive research to resolve complex
customer inquiries
Strong proficiency with Microsoft Office applications, specifically
Word, Outlook and internet applications
Solid understanding of auditing
Hands-on experience with Microsoft Outlook
Experience with planning
Comprehension of Accounts Receivable (AR)
Command of communication
Solid understanding of customer service
Proven knowledge of procedures
Practical knowledge of Answering Inbound Calls
Quality experience with Schedule Appointments
Wide ranging experience with payroll
Well-founded grasp of Microsoft
Training experience preferred
Expertise in Medical Coverage
Skills in Cash Activity
Earlier work involving Invoice
Experience with scheduling
Foundational knowledge in Leadership Skills
Experience with reconciliations
Proficiency in Benefit Functions
Solid understanding of About Time
Prior experience with insurance
General familiarity with Policy
Previous experience working with Materials Handling
Strong familiarity with documentation
Good understanding of Payment Processing
Familiarity with Customer Relationship Management (CRM) systems,
e.g. ACT!, Illustrator, Highrise, and Insightly
achievement oriented, positive attitude and an approach to work
rooted in professionalism
Excellent verbal, written, and social skills
Ability to recognize, evaluate, and resolve problems
effectively
Ability to navigate multiple computer systems and applications
2+ years' experience of proven performance in a goal-driven &
customer-focused environment desired
Ability to interact effectively with internal and external partners
and clients/customers
If you are committed to delivering an exceptional customer
experience to each and every customer you interact with and are a
customer service 'champion', we want to hear from you. Submit your
resume today!
Robert Half is the world's first and largest specialized talent
solutions firm that connects highly qualified job seekers to
opportunities at great companies. We offer contract, temporary and
permanent placement solutions for finance and accounting,
technology, marketing and creative, legal, and administrative and
customer support roles.
Robert Half puts you in the best position to succeed by advocating
on your behalf and promoting you to employers. We provide access to
top jobs, competitive compensation and benefits, and free online
training. Stay on top of every opportunity - even on the go.
Download the Robert Half app (https://www.roberthalf.com/mobile)
and get 1-tap apply, instant notifications for AI-matched jobs, and
more.
All applicants applying for U.S. job openings must be legally
authorized to work in the United States. Benefits are available to
contract/temporary professionals, including medical, vision,
dental, and life and disability insurance. Hired contract/temporary
professionals are also eligible to enroll in our company 401(k)
plan. Visit roberthalf.gobenefits.net for more information.
- 2023 Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use
(https://www.roberthalf.com/terms-of-use) .
Keywords: Robert Half Office Team, Stratford , Trauma Outpatient Access Representative, Other , Stratford, Connecticut
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