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Professional Services Senior Consultant

Company: Quadient
Location: Stratford
Posted on: November 22, 2021

Job Description:

We are epic. Together.As a Professional Services Organization Senior Consultant (PSO), you can be the driving force behind the world's most meaningful customer experiences, helping our customers create personalized interactions. We simplify the connections between people and what matters. Interested in what we do? Learn more here.Influence the success of each implementation by determining needs, formulating a strategy and implementing . Each Consultant is a vital link between the customer and Quadient. The PSO team ensures that Quadient Inspire customers successfully implement their solutions. The role varies based on the employee's experience with the products and applications.YOUR ROLE Lead customer requirements workshops. Write Solution Requirements documentation. Develop Solution Design documents, based on Customer Requirements. Implement best in class CCM Solutions. Mentor Customer participants through configuration of Inspire and completing agreed upon use cases based on the Solution design and best practices. Contribute to the Collective Wisdom of the organization through articles. Peer review both Customer and peers designs.WHAT YOU BRING Experience with customer communications management (CCM) Basic level - Inspire product architecture. Basic to Expert Level: knowledge of AWS, Azure, VM, containers. Lead Small projects and stand in for Project Managers when needed. Basic Level: Microsoft Windows and Linux operating systems. Basic Level: JavaScript or equivalent scripting languages. Basic Level: XML, HTML, HTML5. Knowledge of personalized printing applications, layout and any other form of electronic communication. Strong analytical skills to understand customer needs and deploy solutions accordingly. Knowledge of a range of problem solving techniques. Excellent communication skills.Comprehensive benefits, discount, wellness and work-life balance programs, along with various diversity/inclusion/empowerment groups. If working for an inclusive company whose culture is based on collaboration, then apply to find out more!Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.The above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Quadient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.#pandoIQ

Keywords: Quadient, Stratford , Professional Services Senior Consultant, Professions , Stratford, Connecticut

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